Privacy policy

Thank you for your interest in our website and services. For us, data is the basis for excellent service. However, our most important asset is the trust of our customers. Protecting customer data and using it only in the way our customers expect of us is a top priority for us. The following data protection information is therefore intended to inform you about the processing of your personal data and your rights in this processing in accordance with the European Data Protection Regulation ("GDPR") and other applicable data protection regulations.


The responsible party for the operation of this website is Deepideas GmbH Metro-Straße 1, 40235 Düsseldorf, Germany (hereinafter referred to as "DI", "we" or "us"). DI attaches the highest importance to the protection of your personal data.

You can contact our data protection officer with questions about data protection using the following contact details: DISH Digital Solutions GmbH, Data Protection Officer, Metro-Straße 1, 40235 Düsseldorf, e-mail: @aW5mb0BkZWVwaWRlYXMuZGlnaXRhbA==@

In this privacy policy, we explain how we collect, process and use personal data in the course of providing our website. Personal data is individual information about your personal or factual circumstances. We process personal data that we collect about you, process and use exclusively within the framework of the applicable legal provisions.

Processing personal data and transmission to third parties

Some personal data is automatically collected via your end device (computer, cell phone, tablet, etc.) when you use our website. The IP address currently used by your end device, the date and time, the browser type and the operating system of your end device as well as the pages accessed are recorded. This is done for data security purposes and to optimize our offer and improve our website. Any other evaluation, with the exception of for statistical purposes and then generally in anonymous form, is generally only carried out within the framework of this data protection declaration. The processing of this personal data is based on Article 6 paragraph 1 sentence 1 letter f) DSGVO. The protection of our website and the optimization of our services represent a legitimate interest on our part.

If you contact us (for example, via an inquiry at, we collect, process and use only those personal data that you have provided to us and that are necessary to process and respond to your inquiry.

To enable the data processing operations mentioned in this Privacy Policy, we use service providers as data processors within the meaning of Art. 28 DSGVO, for example service providers for cloud hosting, maintenance and other services. These are both external service providers and service providers within METRO Group located in countries within and outside the European Union (EU) and the European Economic Area (EEA). We ensure through contractual agreements that these service providers process personal data in accordance with the GDPR to ensure a high level of data protection, even if personal data is transferred to a country where a different level of data protection is customary and for which there is no adequacy decision by the EU Commission. No further transfer of personal data to other recipients will take place unless we are required to do so by law. For more information about adequate safeguards for international data transfers or a copy thereof, please contact our data protection officer by e-mail at: @cHJpdmFjeUBkaXNoLmRpZ2l0YWw=@


In order to make our services attractive and to enable the use of certain functions, we use so-called cookies. These are small text files that are stored on your terminal device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and allow us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and decide individually about their acceptance or exclude the acceptance of cookies for certain cases or in general. You can find more information on this in the help function of your Internet browser. If you do not accept cookies, the functionality of our website may be limited. By accepting our "cookie banner", you agree to the processing of your personal data by cookies. The processing of this personal data is based on Article 6(1) sentence 1(a) DSGVO. In the following we go into concrete cookies.

We use Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics also uses cookies. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. However, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by selecting the appropriate settings on your browser software. You can also prevent the collection of data generated by the cookies and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

We use the offer of Google Ads Conversion, a service of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), to draw attention to our attractive offers with the help of advertising media (so-called Google Ads) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. In this way, we pursue the interest of displaying advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of advertising costs. These advertisements are delivered by Google via so-called "Ad Servers". For this purpose, Google Ads uses so-called "cookies", text files that are stored on your end device and can be measured by certain parameters for measuring success, such as display of the ads or clicks by users. If you access our website via a Google ad, Google Ads will store a cookie on your end device. These cookies usually lose their validity after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information are usually stored as analysis values. The information generated by the cookies may be transmitted to a third country. As appropriate guarantees, so-called standard contractual clauses have been concluded in accordance with Art. 46 DSGVO. The data processing is based on the consent given by you (Art. 6 para. 1 lit. a DSGVO).

We use Google Ads remarketing function within the Google Ads service. With the remarketing function, we can present users of our website with advertisements based on their interests on other websites within the Google advertising network (in Google Search or on YouTube, so-called "Google Ads" or on other websites). For this purpose, the interaction of users on our website is analyzed, e.g. which offers a user was interested in, in order to be able to display targeted advertising to users on other sites even after they have visited our website. For this purpose, Google stores cookies on the end devices of users who visit certain Google services or websites in the Google display network. These cookies are used to record the visits of these users. The cookies are used to uniquely identify a web browser on a specific end device and not to identify a person. These cookies usually lose their validity after 180 days. The information generated by the cookies may be transmitted to a third country. As appropriate guarantees, so-called standard contractual clauses have been concluded in accordance with Art. 46 DSGVO. The data processing is based on your consent (Art. 6 para. 1 lit. a DSGVO). For more information on data processing by Google, please refer to Google's privacy policy, which can be found at and You can deactivate Google Ads Remarketing at any time using a browser add-on if you no longer wish to have the website analysis. You can download this here:

We use Hubspot for our online marketing activities. This is an integrated software solution that we use to cover various aspects of our online marketing. These include:

  1. content management (website and landing pages).
  2. e-mails
  3. reporting (e.g. traffic sources, hits, etc. ...)
  4. contact management (e.g. user segmentation & CRM)
  5. contact forms
  6. cookie banner

This information, as well as the content of our website, is stored on servers of our software partner HubSpot within the European Union. It can be used by us to contact visitors to our website and to determine which of our company's services are of interest to them. All information we collect is subject to this privacy policy. We use all information collected solely to optimize our marketing. HubSpot uses both technically necessary cookies and cookies that require your consent. Insofar as you have consented to the use of the optional cookies, the basis of our processing is Art. 6 (1) lit. a DSGVO. You can find information about the storage periods at HubSpot here (
You have the option to revoke your consent at any time for the future. HubSpot is a software company from the USA with a branch in Ireland.
Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telefon: +353 1 5187500.
More information about the privacy policy of HubSpot (

Curation of personal data and retention periods

The provision of your personal data is voluntary. You are not required by law to provide us with your personal data. If you do not provide us with your personal data, this will have no consequences for you, except that you will not be able to use our services. Personal data that you provide to us via our website will only be stored until the purpose for which it was processed has been fulfilled. Deviating retention periods may also result from a legitimate interest of DI (e.g. to ensure data security and to prevent misuse). Personal data that we must store due to legal or contractual retention obligations will be blocked.

Your rights

To exercise your rights under the GDPR to

  • Information about the processing of your personal data and to receive a copy of this data (Art. 15 DSGVO),
  • Correction of inaccurate and completion of incomplete personal data (Art. 16 DSGVO),
  • Erasure of your personal data and if it has been made public, to DI informing other data controllers of the erasure request (Art. 17 DSGVO),
  • Restriction of the processing of your personal data (Art. 18 DSGVO),
  • Data portability, so that your personal data is given to you in a structured, common and machine-readable format, and the right to have this data transferred to another controller without hindrance from DI (Art. 20 DSGVO),
  • Revocation of consent given; the revocation shall not affect the lawfulness of the processing carried out on the basis of the consent until the revocation (Art. 7 DSGVO), and
  • to object to data processing (Art. 21 DSGVO)

you can contact the data protection officer of DI (@aW5mb0BkZWVwaWRlYXMuZGlnaXRhbA==@) at any time. You also have the right to complain to the competent supervisory authority if you consider the data processing to be incompatible with the GDPR (Art. 77 GDPR).

Status: September 2022

Foto Ole Gruenert

Your personal contact:

Ole Gruenert | Director sales and business development

+49 151 151 133 46